FAQ

I’ve just placed an order, how long does it take for an order to ship?  Orders ship within 24-48 Hours. If an order is placed over the weekend please allow for longer fulfillment times. 

I can’t seem to find the item that I usually buy from the store? Unfortunately due to the sudden temporary closure of all the retail locations we are limited with what inventory we have available to ship. Fortunately we are adding items on a weekly basis to better serve you. Thanks for being patient with the situation we are in. 

Can I use my in-store tap mango rewards points on the website? At this time we do not have the ability to utilize tap mango on our website. Although feel free to use the promo code: Haus20 for 20% off your order. 

How much does shipping cost? Shipping is a flat fee of $5.99. Although if you spend over $40.00 your shipping is free. Just make sure to select Free shipping at checkout.

Do you allow curbside pickup at any of your stores or warehouse? Until further guidance from the Governor, Vapor Haus cannot offer curbside service.